[Piwik-hackers] Install went great, graphs fail to function

[David Gale]

Thanks for the very speedy responses!!

 

The company I work for is super paranoid and they don't give the developers
access to internet facing machines. I only have access to a development box,
when my development is done, I ask the it guys to move things to production
and give them some documentation to do that.

 

So, is there a way to send you some information without getting IT guys
involved in setting this up on machine which is on the open internet (and a
possible why bother response from them)?

 

David

 

 

From: piwik-hackers-bounces at piwik.org
[mailto:piwik-hackers-bounces at piwik.org] On Behalf Of Matthieu Aubry
Sent: Tuesday, July 29, 2008 4:30 PM
To: piwik-hackers at piwik.org
Subject: Re: [Piwik-hackers] Install went great, graphs fail to function

 

Try with different computers, it sounds like the piwik side of things work.
If you still fail showing any graph, send a url with public access to your
piwik so we can have a look (or by email)

On Tue, Jul 29, 2008 at 9:23 PM, David Gale <dgale at tbteam.com> wrote:

Hi,

 

Yes I have flash installed.

 

My browser is Firefox 2.0.0.16, I have flash player 9 installed. When I
right click where a graph should be it says "Movie not loaded"

 

 

I have mime types configured in IIS for .FLV files, .FLA files and .SWF
files.

 

These mime types are..

 

.FLA application/octet-stream

.FLV flv-application/octet-stream

.SWF application/x-shockwave-flash

 

 

From: piwik-hackers-bounces at piwik.org
[mailto:piwik-hackers-bounces at piwik.org] On Behalf Of Benjamin, Anthony L
Sent: Tuesday, July 29, 2008 4:07 PM


To: piwik-hackers at piwik.org

Subject: Re: [Piwik-hackers] Install went great, graphs fail to function

 

Do you have Flash installed?

 

-Anthony

 

From: piwik-hackers-bounces at piwik.org
[mailto:piwik-hackers-bounces at piwik.org] On Behalf Of David Gale
Sent: Tuesday, July 29, 2008 3:02 PM
To: piwik-hackers at piwik.org
Subject: [Piwik-hackers] Install went great, graphs fail to function

 

Hi there,

 

   I hope I'm sending my request to the proper place. If not, can someone
point me to a forum or mailing list that I might get help from?

 

  I've just installed Piwik and I'm having a little trouble. Some
information about my OS and install options...

 

I've got a Windows 2003 server running IIS 6 and using FastCGI Extensions
from Microsoft. I'm running MySQL Server 5.0 on a Windows XP workstation. I
installed PHP-5.2.6, and included the required extensions for Piwik. Piwik
was able to set up the database tables, and I was able to generate fake
visitors, everything seemed to go just wonderfully with installing
everything required to make Piwik work.. I have only one problem.

 

  Graphs do not display.

 

  Where a graph should be is the text "Embed" followed by an input box with
the contents "<div><object classid='clsid:d27cdb6e-a" followed by the text
"| Graph data" This last piece of text is linked to some information about
what should have been in the graph. If I choose table for the data display
it works fine, so does tag cloud. I'm able to export the data as a CSV file
even.. just can't display the graphs, the bosses want to see graphs.

 

Can someone point me in the right direction  to correct my problem?

 

 Here is the output of that Graph data link for the Visits by server time
graph area.

 

&x_label_style=12,#596171,0,2,#ffffff&

&x_axis_steps=2&

&y_ticks=5,10,2&

&filled_bar=50,#3B5AA9,#063E7E,visits,10&

&values=0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,7,6,2,6,2,4,2&

&x_labels=0h,1h,2h,3h,4h,5h,6h,7h,8h,9h,10h,11h,12h,13h,14h,15h,16h,17h,18h,
19h,20h,21h,22h,23h&

&y_min=0&

&y_max=7&

&bg_colour=#ffffff&

&x_axis_colour=#596171&

&x_grid_colour=#E0E1E4&

&y_axis_colour=#ffffff&

&y_grid_colour=#E0E1E4&

&inner_background=#ffffff&

&tool_tip=%23x_label%23+%3Cbr%3E%23val%23+%23key%23+&

&num_decimals=0&

&is_decimal_separator_comma=false&

&is_thousand_separator_disabled=true&

 

 

Thanks in advance for your help.

 

David Gale

 

 


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