[Piwik-hackers] installed, but hangs on 'loading data'

[Anton Andrievskij]

Matthieu. I advice you to be more "friendly" with Piwik users.

If someone reporting a bug - do not ask him to make full research on bug and
even to put it to bugs in Trac. You are getting feedback from users - it's
all - and you have to thank them for this. If you ask users to research for
each bug - they will not love Piwik. That is true. They need feedback and
answers, they do not want to make research for your project. You can't get
every users working on your project as tester and/or developer. It is wrong
approach.

Probably this will help you to egrow Piwik community faster. Your Piwiki
must be very easy to use and self-controlled with bugs etc. If user can't
run it without your help or without asking you something - than installation
is not good.

Thanks,
Anton

On Tue, Jun 3, 2008 at 12:33 PM, Matthieu Aubry <matthieu.aubry at gmail.com>
wrote:

> Have you tried with other browsers? Can you see some javascript errors?
> Have you checked your apache error log?
>
> On Tue, Jun 3, 2008 at 12:01 AM, skunkwerk <skunkwerk at gmail.com> wrote:
>
>> first, looks like a great project.
>> i installed it smoothly and added the javascript to my site.  i checked in
>> the database and there was a new entry for my visit, but when i go to piwik
>> and click on any of the tabs all i see is 'loading data' and it never loads
>> anything.  any idea why this might be?
>>
>> thanks,
>> imran
>>
>> _______________________________________________
>> Piwik-hackers mailing list
>> Piwik-hackers at piwik.org
>> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>>
>>
>
> _______________________________________________
> Piwik-hackers mailing list
> Piwik-hackers at piwik.org
> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>
>


-- 
Best regards,
Anton Andriyevskyy

Please think about the environment
and do not print this e-mail
unless you really need to.
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