[Piwik-hackers] installed, but hangs on 'loading data'

[Matthieu Aubry]

Anton,
Users are always happy to help us solve more bugs. I don't have concerns
about it, as I've worked on open source projects for the last few years and
always had great help from the community.

I'm asking for details because this is an unknown bug, something I've never
heard of before.

If you're smart enough to guess what the problem is without details, please
send us a patch, that would be lovely!

Matt


On Tue, Jun 3, 2008 at 10:40 AM, Anton Andrievskij <x.meglio at gmail.com>
wrote:

> Matthieu. I advice you to be more "friendly" with Piwik users.
>
> If someone reporting a bug - do not ask him to make full research on bug
> and even to put it to bugs in Trac. You are getting feedback from users -
> it's all - and you have to thank them for this. If you ask users to research
> for each bug - they will not love Piwik. That is true. They need feedback
> and answers, they do not want to make research for your project. You can't
> get every users working on your project as tester and/or developer. It is
> wrong approach.
>
> Probably this will help you to egrow Piwik community faster. Your Piwiki
> must be very easy to use and self-controlled with bugs etc. If user can't
> run it without your help or without asking you something - than installation
> is not good.
>
> Thanks,
> Anton
>
>
> On Tue, Jun 3, 2008 at 12:33 PM, Matthieu Aubry <matthieu.aubry at gmail.com>
> wrote:
>
>> Have you tried with other browsers? Can you see some javascript errors?
>> Have you checked your apache error log?
>>
>> On Tue, Jun 3, 2008 at 12:01 AM, skunkwerk <skunkwerk at gmail.com> wrote:
>>
>>> first, looks like a great project.
>>> i installed it smoothly and added the javascript to my site.  i checked
>>> in the database and there was a new entry for my visit, but when i go to
>>> piwik and click on any of the tabs all i see is 'loading data' and it never
>>> loads anything.  any idea why this might be?
>>>
>>> thanks,
>>> imran
>>>
>>> _______________________________________________
>>> Piwik-hackers mailing list
>>> Piwik-hackers at piwik.org
>>> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>>>
>>>
>>
>> _______________________________________________
>> Piwik-hackers mailing list
>> Piwik-hackers at piwik.org
>> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>>
>>
>
>
> --
> Best regards,
> Anton Andriyevskyy
>
> Please think about the environment
> and do not print this e-mail
> unless you really need to.
> _______________________________________________
> Piwik-hackers mailing list
> Piwik-hackers at piwik.org
> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.piwik.org/pipermail/piwik-hackers/attachments/20080603/d4f40e14/attachment.htm