[Piwik-hackers] Installation problem

[Matthieu Aubry]

Chris,
if you can, the best would be to
- try on another host if you have access to
- give me access to your ftp so I can try to fix the problem

On Wed, Jun 4, 2008 at 2:55 AM, Chris R. Holt <crholt at gmail.com> wrote:

> Matt,
>
> Well, making that change did change the error message slightly; as
> expected, it appended a / to the end of the first include_path
> location.
>
> I'm not a PHP expert by any means, but is there any debug or tracing I
> can turn on to help diagnose the problem?
>
> Thanks again for all your help!
>
> Chris
>
>
> Warning: require_once(modules/testMinimumPhpVersion.php)
> [function.require-once]: failed to open stream: No such file or
> directory in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php
> on line 27
>
> Fatal error: require_once() [function.require]: Failed opening
> required 'modules/testMinimumPhpVersion.php'
> (include_path='/home/vol5/
> byethost4.com/b4_1773055/htdocs/piwik/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/libs/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/plugins/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/modules/:.:/usr/share/php:/tmp
> ')
> in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php on line
> 27
>
>
> On Tue, Jun 3, 2008 at 6:18 PM, Matthieu Aubry <matthieu.aubry at gmail.com>
> wrote:
> > Chris,
> > Interesting I don't have this error on the few servers Im running piwik
> on.
> >
> > Random try: change
> >    set_include_path(PIWIK_INCLUDE_PATH
> > by
> >   set_include_path(PIWIK_INCLUDE_PATH . '/'
> > line 21 in index.php
> >
> > Does it change something (It should at least change the error message)
> > Matt
> >
> > Chris R. Holt wrote:
> >
> > Hi Matthieu,
> >
> > OK, I downloaded the latest version again, and uploaded it to a
> > different webhost, thinking that the problem may have been on Powweb's
> > (the original web host) end.  Now the errors are:
> >
> > Warning: require_once(modules/testMinimumPhpVersion.php)
> > [function.require-once]: failed to open stream: No such file or
> > directory in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php
> > on line 27
> >
> > Fatal error: require_once() [function.require]: Failed opening
> > required 'modules/testMinimumPhpVersion.php'
> > (include_path='/home/vol5/
> byethost4.com/b4_1773055/htdocs/piwik:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/libs/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/plugins/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/modules/:.:/usr/share/php:/tmp
> ')
> > in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php on line
> > 27
> >
> > Version ID string in index.php is:
> >
> > @version $Id: index.php 452 2008-04-21 23:40:26Z matt $
> >
> > Is that the latest version?  It is what I downloaded from the
> > piwik.org homepage.
> >
> > Thanks again,
> >
> > Chris
> >
> >
> >
> > On Sat, May 31, 2008 at 8:05 AM, Matthieu Aubry
> > <matthieu.aubry at gmail.com> wrote:
> >
> >
> > Hi Chris,
> > Are you sure you have uploaded the latest version?
> > The error message has to be different, because there is no such line now
> in
> > index.php
> >
> > Chris R. Holt wrote:
> >
> > Hi Matthieu,
> >
> > Thanks for the reply.  I tried the latest version (0.2.2) and got the
> > same results - same error messages.  Anything I should check?
> >
> > Thanks again -
> >
> > Chris
> >
> > On Wed, May 28, 2008 at 6:46 PM, Matthieu Aubry
> > <matthieu.aubry at gmail.com> wrote:
> >
> >
> > Chris,
> > Just to let you know: this bug was fixed a few weeks ago. Use the latest
> > piwik version and it should work.
> >
> > Chris R. Holt wrote:
> >
> >
> > Hi all,
> >
> > I'm new to Piwik, and tried to install it on my web server.  After
> > unpacking and uploading, when I point my browser to the /piwik
> > subdirectory, I get the following errors:
> >
> > Warning: require_once(./modules/testMinimumPhpVersion.php)
> > [function.require-once]: failed to open stream: No such file or
> > directory in /hermes/web04/b1580/pow.sslcwest/htdocs/piwik/index.php
> > on line 21
> >
> >  Fatal error: require_once() [function.require]: Failed opening
> > required './modules/testMinimumPhpVersion.php'
> > (include_path='.:/usr/local/lib/php-5.2.1/lib/php') in
> > /hermes/web04/b1580/pow.sslcwest/htdocs/piwik/index.php on line 21
> >
> > I'm running PHP 5.2.2, and MySQL 5.0.45.
> >
> > Thanks for any and all advice!
> >
> > Best regards,
> >
> > Chris Holt
> > _______________________________________________
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> >
> >
> >
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