[Piwik-hackers] Installation problem

Wed Jun 4 05:27:04 CEST 2008

Matt,

You can use the following info for FTP access to my web host:

URL: ftp.powweb.com
User: matthieu
Pass: piwik

This will put you in the root of the website; the piwik subdirectory
has the latest version.  Note that this is not the web host where you
had me make the change to index.php.  All the piwik files on this
website are unmodified.

Chris

On Tue, Jun 3, 2008 at 7:11 PM, Matthieu Aubry <matthieu.aubry at gmail.com> wrote:
> Chris,
> if you can, the best would be to
> - try on another host if you have access to
> - give me access to your ftp so I can try to fix the problem
>
> On Wed, Jun 4, 2008 at 2:55 AM, Chris R. Holt <crholt at gmail.com> wrote:
>>
>> Matt,
>>
>> Well, making that change did change the error message slightly; as
>> expected, it appended a / to the end of the first include_path
>> location.
>>
>> I'm not a PHP expert by any means, but is there any debug or tracing I
>> can turn on to help diagnose the problem?
>>
>> Thanks again for all your help!
>>
>> Chris
>>
>>
>> Warning: require_once(modules/testMinimumPhpVersion.php)
>> [function.require-once]: failed to open stream: No such file or
>> directory in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php
>> on line 27
>>
>> Fatal error: require_once() [function.require]: Failed opening
>> required 'modules/testMinimumPhpVersion.php'
>>
>> (include_path='/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/libs/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/plugins/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/modules/:.:/usr/share/php:/tmp')
>> in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php on line
>> 27
>>
>>
>> On Tue, Jun 3, 2008 at 6:18 PM, Matthieu Aubry <matthieu.aubry at gmail.com>
>> wrote:
>> > Chris,
>> > Interesting I don't have this error on the few servers Im running piwik
>> > on.
>> >
>> > Random try: change
>> >    set_include_path(PIWIK_INCLUDE_PATH
>> > by
>> >   set_include_path(PIWIK_INCLUDE_PATH . '/'
>> > line 21 in index.php
>> >
>> > Does it change something (It should at least change the error message)
>> > Matt
>> >
>> > Chris R. Holt wrote:
>> >
>> > Hi Matthieu,
>> >
>> > OK, I downloaded the latest version again, and uploaded it to a
>> > different webhost, thinking that the problem may have been on Powweb's
>> > (the original web host) end.  Now the errors are:
>> >
>> > Warning: require_once(modules/testMinimumPhpVersion.php)
>> > [function.require-once]: failed to open stream: No such file or
>> > directory in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php
>> > on line 27
>> >
>> > Fatal error: require_once() [function.require]: Failed opening
>> > required 'modules/testMinimumPhpVersion.php'
>> >
>> > (include_path='/home/vol5/byethost4.com/b4_1773055/htdocs/piwik:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/libs/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/plugins/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/modules/:.:/usr/share/php:/tmp')
>> > in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php on line
>> > 27
>> >
>> > Version ID string in index.php is:
>> >
>> > @version $Id: index.php 452 2008-04-21 23:40:26Z matt $
>> >
>> > Is that the latest version?  It is what I downloaded from the
>> > piwik.org homepage.
>> >
>> > Thanks again,
>> >
>> > Chris
>> >
>> >
>> >
>> > On Sat, May 31, 2008 at 8:05 AM, Matthieu Aubry
>> > <matthieu.aubry at gmail.com> wrote:
>> >
>> >
>> > Hi Chris,
>> > Are you sure you have uploaded the latest version?
>> > The error message has to be different, because there is no such line now
>> > in
>> > index.php
>> >
>> > Chris R. Holt wrote:
>> >
>> > Hi Matthieu,
>> >
>> > Thanks for the reply.  I tried the latest version (0.2.2) and got the
>> > same results - same error messages.  Anything I should check?
>> >
>> > Thanks again -
>> >
>> > Chris
>> >
>> > On Wed, May 28, 2008 at 6:46 PM, Matthieu Aubry
>> > <matthieu.aubry at gmail.com> wrote:
>> >
>> >
>> > Chris,
>> > Just to let you know: this bug was fixed a few weeks ago. Use the latest
>> > piwik version and it should work.
>> >
>> > Chris R. Holt wrote:
>> >
>> >
>> > Hi all,
>> >
>> > I'm new to Piwik, and tried to install it on my web server.  After
>> > unpacking and uploading, when I point my browser to the /piwik
>> > subdirectory, I get the following errors:
>> >
>> > Warning: require_once(./modules/testMinimumPhpVersion.php)
>> > [function.require-once]: failed to open stream: No such file or
>> > directory in /hermes/web04/b1580/pow.sslcwest/htdocs/piwik/index.php
>> > on line 21
>> >
>> >  Fatal error: require_once() [function.require]: Failed opening
>> > required './modules/testMinimumPhpVersion.php'
>> > (include_path='.:/usr/local/lib/php-5.2.1/lib/php') in
>> > /hermes/web04/b1580/pow.sslcwest/htdocs/piwik/index.php on line 21
>> >
>> > I'm running PHP 5.2.2, and MySQL 5.0.45.
>> >
>> > Thanks for any and all advice!
>> >
>> > Best regards,
>> >
>> > Chris Holt
>> > _______________________________________________
>> > Piwik-hackers mailing list
>> > Piwik-hackers at piwik.org
>> > http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>> >
>> >
>> >
>> >
>> > _______________________________________________
>> > Piwik-hackers mailing list
>> > Piwik-hackers at piwik.org
>> > http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>> >
>> >
>> >
>> > _______________________________________________
>> > Piwik-hackers mailing list
>> > Piwik-hackers at piwik.org
>> > http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>> >
>> >
>> >
>> > _______________________________________________
>> > Piwik-hackers mailing list
>> > Piwik-hackers at piwik.org
>> > http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>> >
>> >
>> >
>> >
>> > _______________________________________________
>> > Piwik-hackers mailing list
>> > Piwik-hackers at piwik.org
>> > http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>> >
>> >
>> >
>> > _______________________________________________
>> > Piwik-hackers mailing list
>> > Piwik-hackers at piwik.org
>> > http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>> >
>> >
>> _______________________________________________
>> Piwik-hackers mailing list
>> Piwik-hackers at piwik.org
>> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>
>
> _______________________________________________
> Piwik-hackers mailing list
> Piwik-hackers at piwik.org
> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>
>