[Piwik-hackers] Installation problem

Matthieu Aubry matthieu.aubry at gmail.com
Thu Jun 5 02:45:03 CEST 2008 

I had quick look at the server, the problem was that you uploaded all 
your files non case sensitive.

testMinimumPhpVersion.php was testminimumphpversion.php

I upload a new fresh version with filezilla and it seems to work like a 
charm.

Matt

Chris R. Holt wrote:
> Matt,
>
> You can use the following info for FTP access to my web host:
>
>
> This will put you in the root of the website; the piwik subdirectory
> has the latest version.  Note that this is not the web host where you
> had me make the change to index.php.  All the piwik files on this
> website are unmodified.
>
> Chris
>
>
> On Tue, Jun 3, 2008 at 7:11 PM, Matthieu Aubry <matthieu.aubry at gmail.com> wrote:
>   
>> Chris,
>> if you can, the best would be to
>> - try on another host if you have access to
>> - give me access to your ftp so I can try to fix the problem
>>
>> On Wed, Jun 4, 2008 at 2:55 AM, Chris R. Holt <crholt at gmail.com> wrote:
>>     
>>> Matt,
>>>
>>> Well, making that change did change the error message slightly; as
>>> expected, it appended a / to the end of the first include_path
>>> location.
>>>
>>> I'm not a PHP expert by any means, but is there any debug or tracing I
>>> can turn on to help diagnose the problem?
>>>
>>> Thanks again for all your help!
>>>
>>> Chris
>>>
>>>
>>> Warning: require_once(modules/testMinimumPhpVersion.php)
>>> [function.require-once]: failed to open stream: No such file or
>>> directory in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php
>>> on line 27
>>>
>>> Fatal error: require_once() [function.require]: Failed opening
>>> required 'modules/testMinimumPhpVersion.php'
>>>
>>> (include_path='/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/libs/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/plugins/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/modules/:.:/usr/share/php:/tmp')
>>> in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php on line
>>> 27
>>>
>>>
>>> On Tue, Jun 3, 2008 at 6:18 PM, Matthieu Aubry <matthieu.aubry at gmail.com>
>>> wrote:
>>>       
>>>> Chris,
>>>> Interesting I don't have this error on the few servers Im running piwik
>>>> on.
>>>>
>>>> Random try: change
>>>>    set_include_path(PIWIK_INCLUDE_PATH
>>>> by
>>>>   set_include_path(PIWIK_INCLUDE_PATH . '/'
>>>> line 21 in index.php
>>>>
>>>> Does it change something (It should at least change the error message)
>>>> Matt
>>>>
>>>> Chris R. Holt wrote:
>>>>
>>>> Hi Matthieu,
>>>>
>>>> OK, I downloaded the latest version again, and uploaded it to a
>>>> different webhost, thinking that the problem may have been on Powweb's
>>>> (the original web host) end.  Now the errors are:
>>>>
>>>> Warning: require_once(modules/testMinimumPhpVersion.php)
>>>> [function.require-once]: failed to open stream: No such file or
>>>> directory in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php
>>>> on line 27
>>>>
>>>> Fatal error: require_once() [function.require]: Failed opening
>>>> required 'modules/testMinimumPhpVersion.php'
>>>>
>>>> (include_path='/home/vol5/byethost4.com/b4_1773055/htdocs/piwik:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/libs/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/plugins/:/home/vol5/byethost4.com/b4_1773055/htdocs/piwik/modules/:.:/usr/share/php:/tmp')
>>>> in /home/vol5/byethost4.com/b4_1773055/htdocs/piwik/index.php on line
>>>> 27
>>>>
>>>> Version ID string in index.php is:
>>>>
>>>> @version $Id: index.php 452 2008-04-21 23:40:26Z matt $
>>>>
>>>> Is that the latest version?  It is what I downloaded from the
>>>> piwik.org homepage.
>>>>
>>>> Thanks again,
>>>>
>>>> Chris
>>>>
>>>>
>>>>
>>>> On Sat, May 31, 2008 at 8:05 AM, Matthieu Aubry
>>>> <matthieu.aubry at gmail.com> wrote:
>>>>
>>>>
>>>> Hi Chris,
>>>> Are you sure you have uploaded the latest version?
>>>> The error message has to be different, because there is no such line now
>>>> in
>>>> index.php
>>>>
>>>> Chris R. Holt wrote:
>>>>
>>>> Hi Matthieu,
>>>>
>>>> Thanks for the reply.  I tried the latest version (0.2.2) and got the
>>>> same results - same error messages.  Anything I should check?
>>>>
>>>> Thanks again -
>>>>
>>>> Chris
>>>>
>>>> On Wed, May 28, 2008 at 6:46 PM, Matthieu Aubry
>>>> <matthieu.aubry at gmail.com> wrote:
>>>>
>>>>
>>>> Chris,
>>>> Just to let you know: this bug was fixed a few weeks ago. Use the latest
>>>> piwik version and it should work.
>>>>
>>>> Chris R. Holt wrote:
>>>>
>>>>
>>>> Hi all,
>>>>
>>>> I'm new to Piwik, and tried to install it on my web server.  After
>>>> unpacking and uploading, when I point my browser to the /piwik
>>>> subdirectory, I get the following errors:
>>>>
>>>> Warning: require_once(./modules/testMinimumPhpVersion.php)
>>>> [function.require-once]: failed to open stream: No such file or
>>>> directory in /hermes/web04/b1580/pow.sslcwest/htdocs/piwik/index.php
>>>> on line 21
>>>>
>>>>  Fatal error: require_once() [function.require]: Failed opening
>>>> required './modules/testMinimumPhpVersion.php'
>>>> (include_path='.:/usr/local/lib/php-5.2.1/lib/php') in
>>>> /hermes/web04/b1580/pow.sslcwest/htdocs/piwik/index.php on line 21
>>>>
>>>> I'm running PHP 5.2.2, and MySQL 5.0.45.
>>>>
>>>> Thanks for any and all advice!
>>>>
>>>> Best regards,
>>>>
>>>> Chris Holt
>>>> _______________________________________________
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>>>> Piwik-hackers at piwik.org
>>>> http://lists.piwik.org/cgi-bin/mailman/listinfo/piwik-hackers
>>>>
>>>>
>>>>
>>>>
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>>>>
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>>>>
>>>>         
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>>>       
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>>
>>     
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